Delivery FAQs

Delivery Schedule:

Deliveries are now transitioning through to Monday, Wednesday and Friday. Orders are required before 12 pm the previous day prior to delivery. 

Monday - Inner Metro and Southern orders as far as Willunga,

Wednesday - Inner Metro and Adelaide Hills orders (Crafers, Stirling, Aldgate, Hahndorf, and Mount Barker),

Friday - Inner Metro and Northern orders as far as Elizabeth. 

Our Inner Metro delivery area covers south of Grand Junction road, most Eastern & Western suburbs and as far south as Aberfoyle park & Hallett Cove.

Please email us if you are unsure when to expect your delivery.

Inner Metro Areas:  
Outer Metro Areas:

Next day delivery: If you are needing your ordering within the next day we can outsource the transport to a courier incurring a fee of $19.00 fee. Disclaimer: Couriers may decline the delivery depending on the day and location, if this is the case we will contact you directly. 

Click n Collect: Will become available soon within South Plympton. 

In Store: Will become available soon within South Plympton. 

Regional areas will have  $19.00 freight charge applied and be delivered by Courier. (Please note this is for country deliveries).

Delivery Requirements: 

- A minimum spend of $25.00 is required before your order will be fulfilled.

-Please note there is a $4 delivery fee that is charged at checkout. 

We ask you to leave used boxes out for collection on next delivery in a clean state with your order information removed.

Further Information: 

Orders are delivered between business hours.

The products are delivered in a foam box keeping temperatures low for up to 8hours.

All boxes will be dropped in a appropriate position near front door. We will not requiring anyone home at the time of delivery providing a con-tactless service in wake of COVID-19. 

We are unable to deliver refrigerated goods to Interstate locations at this stage.

 

Please contact us via 

Facebook

Email sales@thenaturalcanine.com.au

Phone 0401 129 721

 

 

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